Gasing77 Privacy Policy – Our Commitment to Your Personal Data

Gasing77 is committed to protecting the privacy of every individual who uses our platform. This Privacy Policy has been developed in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international data protection standards. This document transparently explains how we handle your personal information — from the moment you first browse our platform through to the period after you become an active member.

This policy applies to all users of the Gasing77 platform, including visitors browsing the website without registering, individuals in the process of registering, and registered members actively using our services. It also covers all channels of interaction with Gasing77 — the website, mobile app (where available), email communications, and interactions with our customer support team.

As a platform operating within the Malaysian context and serving Malaysian users, Gasing77 understands the importance of privacy within local culture. We do not treat your personal data as a business asset — rather, it is a trust you place in us, and one we will never abuse.

Gasing77 collects your personal information through various means — directly when you register or interact with the platform, and automatically through tracking technologies commonly used across the industry. Below is a full breakdown of the types of data we collect:

Information You Provide Directly:

• Identity Information: Full legal name, Malaysian identity card number (MyKad), date of birth, gender, and a photo of the identity card (for the KYC process)
• Contact Information: An active Malaysian phone number, email address, and residential address (if required for verification)
• Financial Information: Payment method details used (Touch 'n Go eWallet, GrabPay, DuitNow, FPX account numbers via Maybank2u or CIMB Clicks, Boost, ShopeePay), deposit and withdrawal transaction history
• Account Information: Username, password (in encrypted form), language and communication preferences
• Communications: The content of messages you send to our support team via live chat, email, or the ticketing system

Automatically Collected Information:

• Technical Data: IP address, web browser type and version, device operating system, screen resolution, and device identifier
• Usage Data: Pages visited, time spent on the platform, games played, bet amounts, wins and losses, activity timestamps and dates
• Location Data: Approximate geographic location based on IP address (state/city, not precise location)
• Cookie Data: Session information, display preferences, and analytics data collected through platform cookies

Gasing77 uses the personal information we collect solely for legitimate purposes directly related to the provision of our platform services. We will not use your data for purposes you would not reasonably expect or have not consented to. The following are the primary purposes for which your data is used:

Gasing77 uses your gaming activity data solely to ensure a safe and responsible gaming experience. This includes identifying patterns that may indicate a need for responsible gaming intervention, and ensuring that cashback programmes, slot rebates, and promotions are accurately credited to eligible accounts.

For marketing and promotional communications, Gasing77 will only send you messages if you have given your consent during registration or through your communication preference settings in your account. You may withdraw this consent at any time without affecting the core Gasing77 services you receive.

Gasing77 will not sell, rent, or trade your personal information to any third party for their own marketing purposes. This is our absolute commitment. That said, in the course of operating the platform, we may need to share your information with a limited set of third-party categories as follows:

• Payment Provider: Minimum transaction information required is shared with Malaysian e-wallet and banking providers (such as DuitNow, FPX, Touch 'n Go eWallet, GrabPay, Boost, and ShopeePay infrastructure) to process your deposits and withdrawals. These providers maintain their own privacy policies and security standards.
• Game Providers: Minimal game session information is shared with game software providers to ensure a smooth gaming experience. This does not include your full financial details.
• IT Service Provider: Companies that provide the technical infrastructure, cloud services, and analytics tools used by gasing77. All such providers are bound by strict data protection agreements.
• Legal Authority: Where required by law or a valid court order, relevant information may be disclosed to authorities such as the police, courts, or regulatory bodies.
• Fraud Investigators: In cases of suspected fraud, relevant information may be shared with recognised fraud prevention agencies or industry bodies for detection and prevention purposes.

Protecting your personal data is a core technical and operational priority at gasing77. We continuously invest in security infrastructure and practices that keep your data safe at every stage — from the moment you enter it to when it is stored on our servers.

• 256-bit SSL/TLS Encryption: All communications between your browser or app and Gasing77's servers are encrypted using 256-bit SSL/TLS protocol — the same standard used by Malaysia's leading banking institutions.
• Stored Data Encryption: Sensitive data such as identity information and payment details are stored in encrypted form in our databases. Even in the event of an unexpected breach, this data cannot be read without a separate encryption key.
• Strict Access Controls: Only Gasing77 staff with a legitimate business need and who have undergone a rigorous background screening process are permitted to access members' personal data. All access is logged and audited on a regular basis.
• Two-Factor Authentication (2FA): Available as an additional layer of protection for your account. We encourage all Gasing77 members to enable 2FA.
• Vulnerability Scanning: Gasing77's technical infrastructure undergoes regular independent security scans and penetration testing to identify and address vulnerabilities before they can be exploited.
• 24/7 Monitoring: An automated monitoring system operates around the clock to detect and flag any suspicious activity — including unauthorised attempts to access member data.

Gasing77 uses cookies and similar tracking technologies to enhance your experience on our platform, analyse usage patterns, and enable certain features. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

• Essential Cookies: Required for core platform functionality — including login authentication, session management, and security. These cookies cannot be disabled without affecting your platform experience.
• Performance Cookies: Collects information about how you use the platform — which pages you visit most often, how long you spend in each section, and any technical errors that occur. This data is used in aggregate form to improve the performance of the Gasing77 platform.
• Functional Cookies: Saves your preferences such as display language and display settings to provide a more personalised experience when you return to the platform.
• Analytical Cookies: Helps us understand overall usage patterns through third-party analytics tools. This data cannot be used to identify you personally.

You can manage or disable cookies at any time through your web browser settings. However, disabling certain cookies may affect the functionality or user experience of the Gasing77 platform. To disable non-essential cookies, you can use the cookie settings presented when you first visit the platform, or through the "Privacy Settings" section in your account.

Gasing77 will retain your personal information for as long as your account is active or as long as it is needed to provide services to you. After an account is closed or becomes inactive, the data retention period depends on the type of data and applicable legal requirements:

• Financial transaction data: Retained for a minimum of 7 years from the transaction date, in line with Malaysia's accounting and anti-money laundering (AML) legal requirements.
• KYC documents (identity verification): Retained for 5 years after account closure or the date of the last transaction, whichever is later.
• Support communication history: Retained for 3 years for reference and dispute resolution purposes.
• Gaming activity data: Retained for 2 years after account inactivity, for audit and responsible gaming purposes.
• Marketing data: Deleted within 30 days after you withdraw your consent or request account closure.

Once the applicable retention period has expired, data will be securely deleted or anonymised so that it can no longer be linked to you. You may request early deletion by contacting our privacy team, subject to any legal obligations that may require us to retain certain data for a specified period.

As a Gasing77 member and as an individual protected under Malaysia's PDPA, you have several important rights regarding the personal data we hold about you. Gasing77 is committed to making it as straightforward as possible for you to exercise these rights: